These terms govern the use of aicarefy, a healthcare practice SaaS operated by DISTU TECH LTDA (CNPJ 49.195.504/0001-01). By creating an account or using the service you agree to these terms in full.
1. Acceptance
By signing up, checking the consent box or using the service, you state that you have legal capacity, are a licensed healthcare professional (when applicable) and agree to these terms and the privacy policy. If you disagree, do not use the platform.
2. Account and responsibility
You are responsible for the accuracy of registered data, secure password storage and all acts performed in your account. If you detect misuse, contact us immediately. We recommend enabling MFA when available.
3. Acceptable use
You agree to use aicarefy only for lawful purposes related to healthcare practice; respect professional confidentiality (CFP 06/2019 and equivalents); not attempt to access restricted areas, reverse-engineer or abuse technical limits; not enter patient data without proper legal basis (consent or contract execution).
4. Plans and billing
We offer the Professional plan with 30-day free trial. After the trial, monthly or annual billing applies via Mercado Pago. You may cancel any time, taking effect at the end of the paid cycle. No early-termination fees. Refunds follow Brazilian Consumer Code art. 49 (7-day right of withdrawal for distance contracts).
5. AI features
aicarefy offers AI audio transcription and clinical note draft generation (Google Gemini). Use requires specific patient consent recorded in the chart. Generated text is a DRAFT and requires professional review before signing. aicarefy is not liable for clinical use of AI outputs without proper human review (CFP Resolution 09/2024).
6. Service availability
We strive for continuous availability, but the service is provided as available, with no guarantee of uninterrupted operation. Scheduled maintenance is announced in advance. For unscheduled downtime over 8 hours in the same billing month, we grant a proportional credit on the next invoice upon request.
7. Intellectual property
The platform, code, marks, layouts and texts are owned by DISTU TECH LTDA. You retain full ownership of data you enter (patients, records, transactions). The license to aicarefy is restricted to service operation and ends with account closure.
8. Liability limitation
aicarefy is not liable for: clinical decisions made based on platform information — clinical responsibility lies entirely with the professional; data loss from misuse, external attack, force majeure or fortuitous events; third-party integrations (Google, Meta, Mercado Pago) when unavailable. Total liability is capped at the amount paid in the last 12 months, except for willful misconduct or gross negligence.
9. Account termination
You may close your account at any time via /settings/privacy. We reserve the right to suspend or terminate accounts that violate these terms, with prior notice when possible. After closure, data follows the retention cycle in the privacy policy.
10. Terms changes
These terms may be updated. Material changes will be communicated by email at least 15 days in advance. Continued use after that period implies acceptance.
11. Governing law and venue
Brazilian law applies. The Court of São Paulo/SP is the chosen venue, subject to specific consumer-protection rules (Brazilian Consumer Code art. 101, I).
Contact
Questions, requests or communications about these terms: contato@aicarefy.com.